Sky Express doo, with its registered seat at Milutina Milankovica 11a, 11000 Belgrade, Serbia, PIB: 102707059(hereinafter: Sky Express), respects and protects privacy of every person whose private data it collects. Privacy policy defines which personal data Sky Express collects, for which purpose it uses them, how it protects them, and what your rights are.
Sky Express holds all copyrights for usage of photos, texts, and other published material, within the meaning of statutory legal regulations in the Republic of Serbia. Photographs, texts, and other material can’t be published, sold, publicly or privately published, or in any other manner used without consent of Sky Express. Non-compliance with the above stated terms entails responsibility and obligation of remuneration of non-material damage to Sky Express per violation of each material.
Scope of application
This Policy applies to every Sky Express’ personal data handling.Data handler and legal frameworkSky Express, as handler of your data, respects your privacy and undertakes to protect your personal data.
Collection and safekeeping of data is conducted in accordance with the Law on personal data protection of the Republic of Serbia (PDPL), other rules governing area concerned, applicable in Republic of Serbia, as well as with General Data Protection Regulation of EU (GDPR).
Implementation of data protection principlesSky Express, within implementation of this Policy, especially takes care of data procession principles, therefore these data are processed:
- Legally – processing will be possible if the Law allows it and within the boundaries set by the Law.
- Fairly – with respect of uniqueness of every relationship, applying all adequate measures for protection of personal data and privacy in general, and without preventing examinee to exercise their rights.
- Transparent – by informing examinees on personal data procession. All the way from the collection of data, when the examinees are informed on every aspect of data procession, till the end of data procession, examinees will have simple and fast access to their own data which includes possibility of inquiry and obtaining of copy in accordance with the provisions of the Law. Certain information can be limited only when it is obligatory by Law or if necessary for protection of third persons.
- With limitation of safekeeping – by safekeeping of data in the form that provides identification of the examinee only for the period of time necessary for the purpose for which personal data are handled, and longer only if allowed by the Law.
- With reduction of the data amount – by handling data only if they are appropriate, relevant, and limited to what’s necessary. Particular care will be taken not to collect data for which there is no justified need for handling.
- By taking care of accuracy – by taking care of accuracy and up-to-datedness of the data, and by deleting incorrect data within capacity.
- By taking care of completeness and confidentiality – by giving technical and organizational measures necessary safety of personal data, including protection from unauthorized or illegal handle, and from accidental loss, destruction, or damage by applying necessary technical and organizational measures. Relevant measures are applied with regard to the risk during every type of data handling.
What and how we collect and use your personal information
We may collect your personal information as an individual for various purposes, such as the following:
- Access and use of websites or other online services
When entering on our website, or using an online service, we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.
- Responding to your request for information, order, or support
When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. When you provide your name and contact information to register in connection with such a request, the registration may serve to identify you when you visit our websites.
- Marketing
Most information we collect about you comes from our direct interactions with you. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes.
Sky Express warrants to use collected data only for the purposes above stated.Sky Express can use depersonalized data for statistics.
Information Security and Accuracy
We intend to protect your personal information and to maintain its accuracy. SKY EXPRESS implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure.
Retention Period
We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.
Rights of examinee
Regardless of the basis of data collection, you can ask at any time, free of charge, for the:
- access, you have right to know if your personal data are handled or not
- amendment of data in all personal databases, after which Sky Express will amend your data in all its bases depending on your request,
- erasure (“right to be forgotten”) of personal data in all personal databases, after which Sky Express will erase you from all its bases, except from the bases which Sky Express is obliged to hold and keep in accordance with statutory legal regulations, or in the event of more powerful legitimate reasons for handling or if handling is not necessary for submission, exercise, or defence of legal requests,
- limitation of handling of your data or file complaint on handling of such data
- transfer of data on you collected by us to you or to third parties (“right to data portability”), in accordance with statutory legal regulations,
- if data are given on the basis of consent, you can withdraw this consent at any time without any negative consequences
- right to file complaint to competent supervisor authority, theCommissioner for Information of Public Importance and Personal Data Protection, with registeredseat in Belgrade, Serbia.
If you have any questions regarding our Privacy Policy, or described handling of your data, or doubt or complaint regarding implementation of this Policy, or if you wish to send a request for access to your personal data that we have about you or for their erasure, you can send us your written request to the contact address: privacy@sky-express.rs
Changes to our Privacy Statements
From time to time we may update this Privacy Statement, as well as any other specific privacy statement. When making changes to this Privacy Statement, we will add a new date at the top of this Privacy Statement.
Our Location
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Kneza Miloša 88a, Skyline - C Tower, Belgrade, Serbia
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+381 11 2421 580
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+381 64 644 66 91
Contact sales
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prodaja@sky-express.rs
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administracija@sky-express.rs
Contact us
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